Basic Concepts of Inspection, QC & QA / Understanding QMS

Basic Concept of Inspection, Quality Control (QC) and Quality Assurance (QA) / Understanding Quality Management System (QMS) / Brief Overview of ISO 9000


To understand the fundamentals and basic concepts of the Inspection, Quality Control and Quality Assurance


To comprehend and understand fundamentals of Quality Management System


ISO 9000 is a series of standards describing the requirements for establishing and maintaining a Quality Management System in an organization

Download: Basic Quality Concept for Call centers